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Workflow Automation

Place an order

Dispatch to kitchen, bar and other departments.

Electronic QR menu

Creation and payment of order by customers.

Accepting an order for work

Kitchen Display System (KDS) or printer.

Bill Payment

Bank card, bonuses, cash. Printing of fiscal receipt.

Table bookings

On the restaurant's website or via the call centre.

Delivery management

Orders can be placed via the call centre or the website, with the option to receive orders and pay via a bank terminal that issues a tax receipt.

Loyalty systems

Bonus program, work with visitors' feedback.

Admin panel

System configuration. API for integration with third-party systems.

Advantages

Process efficiency

Order and Booking Management: Accelerating order processing, minimizing errors and optimizing the number of staff.

Loyalty programs and marketing promos

Easy implementation of loyalty programs, discounts and promotions to attract new customers and retain regular ones.

Digital Menu

Attractive visual menu. Easy and fast of making changes, managing prices and promos.

Communication via chatbot, between employees

Automatic notifications to all participants via a chatbot, including push notifications to waiters’ devices, as well as to the kitchen and bar.

Swift service

Automation of the order and payment process reduces customer service time and increases the speed of table turnover.

A variety of payment methods

Clients can pay by card through the application, in cash or by bank card through a waiter’s terminal including bonuses

Software Ecosystem

SmartOne Merchant Portal

Cloud service functionalities enable you to manage and scale your business with at most effectiveness. Merchant cabinet enables you to control your cash flow, manage inventory, adjust pricing policy and compare your employee´s performance. SmartOne Merchant cabinet accelerates every process, from personnel management to procurement!

Intuitive inventory management system: simple adding of goods and services
Total control over of shifts and checks
Cash analytics for any/custom period
Invoicing
Digital POS station
Loyalty programs, discounts and bonuses for customers
Remote management of all departments
Every major type of accounting: material (warehouse), financial, personnel, as well as cash analytics

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SmartOne TMS (Terminal Management System)

Designed to manage a network of EFTPOS terminals and deliver transactions, as well as perform transactional and technical monitoring of payment terminals in real time.

Core points:

Setting up individual parameters for each bank and/or processing center
Modern and convenient graphical user interface
Remote connection of the payment terminal to the system. The terminal is sent to the merchant with the pre-downloaded software and can be configured within 1 minute
Real-time monitoring of terminal network operation
The ability to route financial and non-financial transactions to different processing centers and other external systems. Tracking various failures in the transaction processing process
Remote software update EFTPOS in the background without interrupting customer service processes
Build-in automatic billing system for managing invoices payments from merchants

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